Another good soundbite was "We need to raise the level of leadership and support" to bring a change and improvement in the other levels.
We also agreed that leadership and support is the link in the chain that will drive all the others.
- leadership and support from level 3 to 5
- networking and communities from level 2 to 4
- measuring value from level 2 to 3
- capturing and reapplying knowledge from level 2/3 to 4/5
- innovation from level 2 to 4
- implementing efficiencies in work practices from level 3 to 4
KM self-assessment - session with KM CoP
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